POLICIES

Shipping & Returns

Lost/ Stolen Packages
 

Should your package become lost or damaged in transit please file a claim with the USPS we only use their Priority Mail services which provides tracking.
Please be advised, that we cannot take responsibility for lost/damaged items.

Should your package become lost, stolen or damaged please file your claim directly with USPS.  Your order is immediately insured for coverage up to $50. The insurance covers damage to the package and/or loss of contents up to $50. If your tracking number says delivered, please contact your local USPS Branch and file a claim: https://www.usps.com/help/claims.htm If you are placing a large order, please consider contacting us to pay for additional insurance coverage. Because these items can be deemed as "personal" we do not issue refunds on merchandise or offer credits.

 

Thank you so much for your support!

Ankara Malkia